The Tuit App

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Terms of Service

The Tuit App Terms of Service Effective Date: March 03, 2025

  1. Introduction Welcome to The Tuit App ("Company," "we," "our," or "us"). The Tuit App is a digital marketplace that connects families ("Users") with independent service providers ("Providers") who offer in-home activities and services. By using The Tuit App, you agree to these Terms of Service ("Terms"). If you do not agree, please do not use our platform.

  2. Nature of the Platform The Tuit App only facilitates connections between Users and Providers. The Tuit App does not employ or endorse Providers, nor does it guarantee the quality or safety of services. Users and Providers engage at their own risk and are responsible for verifying each other’s credentials.

  3. User Verification & Background Checks Users and Providers must complete ID verification before accessing the platform. Providers must pass a background check before offering services. The Tuit App reserves the right to deny or remove any account based on verification results.

  4. Fees & Payments Providers will be charged a 15% commission fee for each completed session. Users will be charged a 3% service fee per booking. Payments are processed through a third-party provider (e.g., Stripe). The Tuit App is not responsible for payment disputes between Users and Providers.

  5. User & Provider Responsibilities 5.1 Users Must: Provide accurate booking details and payment information. Treat Providers with respect and ensure a safe environment for services. 5.2 Providers Must: Maintain legal rights to offer their services. Set accurate pricing, availability, and service descriptions. Comply with local laws, including any licensing or insurance requirements.

  6. Cancellations & Refunds Each Provider sets their own cancellation and refund policies. The Tuit App is not responsible for refunds or disputes; all issues must be resolved between Users and Providers.

  7. Liability & Disclaimers The Tuit App is not responsible for accidents, injuries, damages, or disputes arising from services booked through the platform. Users and Providers agree to hold The Tuit App harmless from any claims related to their interactions.

  8. Account Termination The Tuit App reserves the right to suspend or terminate accounts for misconduct, fraud, or policy violations.

  9. Governing Law These Terms are governed by the laws of Delaware.